Assessment guidelines

Signs of wear

Signs of wear arise from the proper use of the vehicle (PW or NFZ) depending on the age and kilometrage of a vehicle.

Damage cost share

Above-average wear results in costs which exceed those associated with normal signs of wear. Depending on the age and kilometrage of a vehicle, pro-rated costs are charged instead of the full costs. An assessment matrix forms the basis for this calculation.


Damage results from improper use of the vehicle and is considered avoidable. The full costs will be charged in the event of such damage.