Superficial scratches. Stains that can be removed. Slight wear of the leather or fabric covers.

    – 100%

    Holes in and deformations of mouldings, burn holes, cracks in upholstery, headliners, door panels, etc. Damaged fittings or damaged seat belts. Clearly noticeable odour (smoke, animals, mould, etc.).

    Scratches on instrument clusters and other displays as well as malfunctioning or faulty displays. Missing components.

    – Cost share

    Soiling that could have been avoided by regular cleaning. Careless handling. Damage caused by negligent transport (goods not secured properly during transport).